Return Policy

 

Rental Returns

Books can be turned into the Campus Store or sent directly to Slingshot.

Course Material Return Policy

Slingshot allows returns within the first 7 days of the start of the term. You can contact Slingshot for more information. You can visit www.slingshotedu.com/support or email them at support@slingshotedu.com or call them at 888-392-2930


Protect Your Investment

All refunds and exchanges require the original register receipt.

General Merchandise Refunds

All general merchandise must be returned within 14 days of purchase date. 

  • Refunds/exchanges honored only on unopened merchandise within 14 days of purchase date.
  • Receipt and tags are required.
  • All clearance, doorbuster, and open box items along with gift cards sold are not eligible for refund or exchange. No exceptions
  • Defective merchandise returned in its original packaging will be exchanged for the identical item.
  • Regalia items are considered final sales and may not be returned or exchanged. 

Payment

  • Credit Card purchases will be credited to original card.
  • Cougar Bucks will be credited back as Cougar Bucks on student ID card.
  • Gift Card purchases will be credited back to gift card

Mail Orders

  • Please include a copy of your packing slip with all returned merchandise.
  • Please allow additional processing time for your return. Items returned are kept for at least 24 hours before being processed and/or resold.

Computer and Tech Return Policy

Refunds/exchanges honored only on UNOPENED merchandise within 14 days of purchase. Your return item(s) will be inspected upon arrival before your refund is processed.

ALL DOORBUSTER/GARAGE RACK SALES ARE FINAL.

It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

Refunds do not include original shipping charges. We do provide return labels. For use of this label, we'll deduct $9.99 from the credit you'll be receiving to cover return shipping costs. If the return is our fault, we'll cover this charge.